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Frequently Asked Questions (FAQ)

Do you allow pets?

Owners determine if pets will be allowed at a property.  If an owner allows a pet, the firm will always require an additional pet deposit.

Service Animals?

  • Service Animals are not considered pets, however service animals are specifically trained by professional handlers for the purpose of assisting a person with a disability.  They are considered working dogs.
  • Emotional Support Animals are considered pets, because these animals are not specifically trained by professional handlers for the purpose of providing emotional support.

How do you handle service calls or emergencies?

  • We have an on staff handyman
  • We will utilize the home warranty kept on the property
  • We use local licensed contractors


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.